At Queens Linen, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address.
- Payment Information: Credit card details and billing address (processed through secure payment gateways).
- Account Information: Username and password for your account.
- Order Details: Information regarding your purchases and preferences.
- Communication Records: Any correspondence between you and us.
2. How We Use Your Information
We may use your personal information for the following purposes:
- Order Processing: To process and fulfill your orders.
- Customer Service: To communicate with you regarding your inquiries and provide support.
- Marketing: To send you promotional materials, newsletters, and information about products and services that may interest you (you can opt out at any time).
- Improvement: To analyze customer behavior and preferences to enhance our products and services.
3. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. We use industry-standard security measures, including encryption and secure servers, to safeguard your data.
4. Your Rights
You have the right to:
- Correct Your Information: Request corrections to any inaccurate or incomplete information.
- Delete Your Information: Request the deletion of your personal information, subject to certain exceptions.
- Opt-Out of Marketing: Unsubscribe from marketing communications at any time.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Queens Linen
Email: Inquiry.queenslinen@gmail.com