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Effective Date: 1st October 2024

Welcome to Queens Linen. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, please do not use our website.

1. Definitions

  • “We,” “us,” “our” refers to Queens Linen
  • “You,” “your” refers to the user of our website and services.
  • “Services” refers to the products, information, and other services provided through our website.

2. Acceptance of Terms

By using our website, you confirm that you are at least 18 years old or that you have the consent of a parent or guardian to use our services.

3. Product Information

We strive to provide accurate descriptions of our products. However, we do not warrant that product information, including pricing and availability, is error-free. We reserve the right to correct any inaccuracies and update information without prior notice.

4. Orders and Payment

  • Order Acceptance: Your order is an offer to purchase a product. We reserve the right to accept or decline your order for any reason.
  • Payment: All payments must be made in Australian dollars (AUD). Payment methods accepted include credit/debit cards and other payment gateways as specified on our website.
  • Pricing: Prices are subject to change without notice. Applicable taxes and shipping fees will be added at checkout.

5. Shipping and Delivery

We aim to process and ship orders promptly. Estimated delivery times are provided at checkout but are not guaranteed. We are not liable for delays caused by third-party carriers or unforeseen circumstances.

6. Returns and Exchanges

We want you to be satisfied with your purchase. Members may return unused goods in original condition and packaging within 14 days of the date of purchase.  Check our full returns policy for full terms and conditions. 

7. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Queens Linen and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or modify any content without our prior written consent.

8. User Accounts

You may need to create an account to access certain features of our website. You agree to provide accurate and complete information and keep your account details confidential. You are responsible for all activities that occur under your account.

9. Limitation of Liability

To the fullest extent permitted by law, Queens Linen is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability is limited to the amount paid for the product in question.

10. Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes arising from these terms will be resolved in the courts of NSW.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on our website with an updated effective date. Your continued use of our services after any modifications constitutes your acceptance of the new terms.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Queens Linen
Email: Inquiry.queenslinen@gmail.com

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